The information on this page forms the Online Return Policy and Conditions for Bardot. Nothing in this policy is intended to in any way limit or vary the application of your statutory rights, if any.

Online Return Policy

Eligible items can be returned in line with our policy, within 30 days of delivery. 
If your return is eligible and meets our return conditions, a free return label will be issued to you electronically.

FULL PRICE ITEMS: Full Price online purchases returned to our online store due to change of mind, are eligible for a refund.

SALE ITEMS: SALE items can only be returned for an EXCHANGE. Exchanges can only be fulfilled for items of the same value only (subject to stock availability). An exchange is only accepted once, against the original order and will not be eligible for a further exchange or refund based on change of mind. Please email hellousa@bardot.com for any further information;

Sale items marked as FINAL SALE and are unable to be returned or exchanged for change of mind (including sizing & fit, colour, or styling). All sale items that are unable to be returned or exchanged are labelled as 'FINAL SALE’ on the products on the website.  

EXCHANGING ITEMS: Exchanges are accepted within 30 days of your original order delivery date. Exchanges can only be fulfilled for items of the same value only (subject to stock availability). An exchange is only accepted once, against the original order and will not be eligible for a further exchange or refund based on change of mind. Please email hellousa@bardot.com  for any further information.

Online Return Condition

If you are unhappy with your purchase, we will be happy to provide a return in line with our policy below, within 30 days of delivery.
To qualify for a return due to change of mind, items must be unwashed, unworn and in their original condition with tags attached.
Change of mind returns are not accepted on earrings, hair accessories, hosiery, lingerie, cosmetics, or swimwear for hygiene reasons.